For ages 21 and above only

9ojili Responsible Gaming — Your Safety Is Our Priority

Let gaming be a source of enjoyment — at 9ojili we make sure every player can play safely, mindfully, and in control.

Our Commitment to Responsible Gaming

9ojili believes that online gaming is a form of entertainment, not a cause of addiction. That is why we maintain effective protective tools and policies for every one of our players.

Deposit Limit

You can decide for yourself how much money you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.

Time-Out Feature

Need a break for a while? Use the time-out feature to temporarily pause your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This option lets you keep your account closed for the long term.

Bet Limit

Set an upper limit on how much you bet in a single session and avoid the risk of overspending.

Gaming History

Review your complete gaming history at any time — you can see how much time you have spent and all transactions made.

24/7 Support

For any questions or help with responsible gaming, speak to us in Bengali via live chat — any time, any day.

21+

Age Verification Is Mandatory

To open an account and play at 9ojili, you must be at least 21 years old. Our platform is strictly prohibited for minors.

Why Is the Age Limit So Important?

Online gaming is a form of entertainment designed for adults. Because minors are still going through brain development, they are at greater risk of becoming addicted to gaming. That is why 9ojili strictly serves only those who are 21 years of age or older.

Age is verified at registration and, if necessary, you may be asked to submit an identity document (NID or passport). We do not permit the opening of an account for a minor under any circumstances.

If you believe a minor is using your account, contact our support team immediately and secure your account.

For ages 21 and above only

Signs of Problematic Gaming

When gaming shifts from enjoyment to addiction, certain signs appear. If you notice any of these in yourself or someone close to you, seek help right away.

  • You keep trying to stop gaming but fail repeatedly.
  • You are placing bigger bets to try to win back money you have lost.
  • You are hiding your gaming from family or friends.
  • You are using money meant for household expenses or essential bills on gaming.
  • You feel restless, irritable, or stressed when you are not gaming.
  • You are neglecting work, studies, or family responsibilities.
  • You are taking on debt or facing financial difficulty because of gaming.

Assess Yourself

Think about the questions below. If your answer to one or more of them is "yes", please talk to us.

Self-Assessment Questions

Do you usually spend more time gaming than you planned?
Do you find yourself thinking about betting beyond your budget?
Have you ever lied or kept secrets about your gaming?
After a loss, do you immediately want to win it back?
Is gaming affecting your peace of mind?
Are you playing for reasons other than entertainment?

If the answer to any of the above questions is yes, contact us via live chat or email us at [email protected].

Our Protective Tools for You

9ojili provides a number of effective tools to help players stay in control. These tools are available at any time from your Account Settings.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Reducing a limit is immediate; increasing one takes effect after 24 hours. The minimum deposit is ৳300.

Session Timer

Decide how long you want to play in a session. Once the set time is up, a break message is shown automatically.

Time-Out

Put your account on a break for any period between 1 day and 30 days. During the break, logging in or placing bets is not allowed.

Self-Exclusion

Choose long-term self-exclusion. Your account can be closed for a minimum of 6 months or permanently. To reactivate, you will need to contact support directly.

Get Help — We Are Here

If gaming becomes a problem, you do not have to face it alone. The 9ojili support team will help you take the right steps.

24/7 Bengali Live Chat Support

Contact us on live chat for any issue — day or night, at any time. Requests related to responsible gaming will receive immediate priority.

Contact by Email

Email us for confidential assistance:
[email protected]

Account Management

The support team can directly help you set deposit limits, time-outs, or self-exclusion.

Responsible Gaming FAQ

After logging in to your account, go to Account Settings and find the "Responsible Gaming" section. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat or at [email protected].

Self-exclusion is a long-term protection measure that lets you close your account for a set period (minimum 6 months) or permanently. During the exclusion period, logging in, making deposits, or placing bets is not possible. To reactivate your account, you will need to contact the support team directly and complete the required cooling-off period.

A time-out is a short-term break — typically from 1 day up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a longer-term and more serious measure — it keeps your account closed for a minimum of 6 months or permanently, and reactivation requires contacting support.

Start by having an open conversation with them and listening without judgment. Let them know about the available support and suggest they contact 9ojili via live chat or at [email protected]. Our support team is ready to help with full confidentiality.

9ojili strictly enforces the 21+ age rule. Age is verified at registration, and in cases of doubt, a national ID card or passport may be requested. Parents are advised to use parental control software on their computers or mobile devices and to keep their account passwords secure.

Our FAQ page has answers to common questions about gaming. For any specific questions, contact us via live chat or email us at [email protected]. Our Bengali-speaking support team is active 24 hours a day.

Enjoy Safely — Welcome to 9ojili

Play responsibly and keep gaming a source of enjoyment. Browse our game categories.

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